Follow up after a missed call
When the required phone and SMS setup is configured, Bellweld can text a patient after a missed call and invite them to share what they need.
When your front desk is helping patients or away from the phone, Bellweld can support follow-up, answer from the FAQs your practice saves, ask the questions you define, and help your team review appointment requests.
Text follow-up requires the phone and SMS setup. Your team reviews requests and decides what happens next.
Appointment support uses availability saved in Bellweld; it does not connect an external calendar.
The workflow follows the phone and SMS setup, FAQs, questions, and availability your practice provides.
When the required phone and SMS setup is configured, Bellweld can text a patient after a missed call and invite them to share what they need.
Your practice’s saved FAQs guide routine replies. If an answer is not in that guidance, Bellweld can tell the patient your team can confirm.
Your practice defines the qualification questions. Bellweld can collect the patient’s answers so your team can review the request.
Bellweld can use availability saved in Bellweld to create an internal booking for your team to review. It does not confirm a visit.
Bellweld can use availability saved in Bellweld and record an internal booking for your team to review. This workflow does not connect an external calendar or promise a confirmed appointment or guaranteed acceptance.
Talk through your dental workflowShare how your front desk handles missed calls, routine questions, and appointment requests. The existing contact form is the next step.